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Managed IT support · Sevenoaks · Kent
IT support Sevenoaks
We support Sevenoaks businesses with managed IT, cyber security and equipment, from town centre offices to rural firms across the district.
Support in Sevenoaks
- Critical issues
- Response within 4 working hours
- On-site visits
- Within 3 working days
- Postcodes
- TN13 · TN14 · TN15
- Also covering
- Swanley, Westerham, Otford and Borough Green
IT support in Sevenoaks
Built around how Sevenoaks businesses work.
Sevenoaks has a strong base of professional services, financial and property firms, many with staff who work between home and London. Those businesses handle sensitive client data, so secure email, multi-factor authentication and reliable backup are priorities.
Sevenoaks is easy to reach via the M25 and M26.
Who we support in Sevenoaks
What's included
- IT helpdesk and on-site visits
- Microsoft 365 managed and backed up
- Endpoint protection and email security
- Cyber Essentials and Cyber Essentials Plus
- Laptops and equipment supplied and set up
- New starters and leavers handled
Our service commitments
What you can count on.
Every managed IT client gets these response targets in writing, as part of their agreement. Support hours are Monday to Friday, 9am to 5:30pm.
| Priority | Example | We respond within |
|---|---|---|
| Critical | Your business, or a key system, can't work | 4 working hours |
| High | One person can't work, or an urgent issue | Next working day |
| Normal | Questions, changes and requests | 2 working days |
| On-site visit | When remote support can't fix it | Within 3 working days |
No call-out charges
On-site visits for managed IT clients across London, Kent and Essex are included.
A monthly IT report
Updates, backups and security status, written in plain English.
Fixed monthly price
Your price is agreed upfront. No surprise invoices for covered work.
One point of contact
You deal with people who know your setup, not a call centre.
IT support in Sevenoaks: common questions
Not covered here? Book a free review and ask us directly.
Do you support financial and legal firms?
Yes. We set up the security controls these firms need, including email security, MFA, encryption and backup, and can help with Cyber Essentials.
Can you support staff who work from home in rural areas?
Yes. We support remote and hybrid teams with secure access, managed laptops and help with home connectivity.
How much does managed IT support cost?
We price per user, per month, with security, Microsoft 365 management and backup included. After a free review we give you a fixed quote with no obligation.
Do you provide on-site support?
Yes. Most issues are fixed remotely within minutes, and when a visit is needed we are on-site within 3 working days anywhere in London, Kent and Essex.
Is cyber security included?
Yes. Endpoint protection, email security, multi-factor authentication and backup are part of every managed IT plan.
Can you help us get Cyber Essentials?
Yes. We're Cyber Essentials Plus certified ourselves, and we prepare clients for Cyber Essentials and Cyber Essentials Plus.
Nearby areas in Kent
Book a free IT review in Sevenoaks.
No obligation. We'll look at your setup and tell you plainly what needs attention.