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Managed IT support for small and medium businesses.

Fully managed IT for teams of 1 to 50, with security, Microsoft 365 and backup included. One fixed cost per user, per month.

Book a free IT review
IT helpdeskRemote support Monday to Friday during business hours.
On-site supportWithin 3 working days across London, Kent and Essex, with no call-out charges.
Microsoft 365 and Google WorkspaceSet-up, migration, users, licences and security hardening.
Backup and disaster recoveryCloud backup for email, files and devices, tested regularly.
Device management and patchingEvery laptop and desktop kept updated, encrypted and protected.
Networks and Wi-FiOffice networks, firewalls and Wi-Fi set up and managed.
Remote and hybrid workingSecure access for staff working from home.
IT consultancyPlain-English advice on what to buy, change or stop paying for.

How pricing works

Managed IT is priced per user, per month, with everything on this page included. We'll give you a fixed quote after a free review of your setup, with no obligation to go ahead.

How much does managed IT support cost?

We price per user, per month, with security, Microsoft 365 management and backup included. After a free review we give you a fixed quote with no obligation.

Do you provide on-site support?

Yes. Most issues are fixed remotely within minutes, and when a visit is needed we are on-site within 3 working days anywhere in London, Kent and Essex.

Is cyber security included?

Yes. Endpoint protection, email security, multi-factor authentication and backup are part of every managed IT plan.

Our service commitments

What you can count on.

Every managed IT client gets these response targets in writing, as part of their agreement. Support hours are Monday to Friday, 9am to 5:30pm.

PriorityExampleWe respond within
CriticalYour business, or a key system, can't work4 working hours
HighOne person can't work, or an urgent issueNext working day
NormalQuestions, changes and requests2 working days
On-site visitWhen remote support can't fix itWithin 3 working days

No call-out charges

On-site visits for managed IT clients across London, Kent and Essex are included.

A monthly IT report

Updates, backups and security status, written in plain English.

Fixed monthly price

Your price is agreed upfront. No surprise invoices for covered work.

One point of contact

You deal with people who know your setup, not a call centre.