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Managed IT support · Brentwood · Essex
IT support Brentwood
We provide managed IT support for businesses in Brentwood and the surrounding area, including Shenfield, Hutton and Ingatestone.
Support in Brentwood
- Critical issues
- Response within 4 working hours
- On-site visits
- Within 3 working days
- Postcodes
- CM13 · CM14 · CM15
- Also covering
- Shenfield, Hutton, Ingatestone and Ongar
IT support in Brentwood
Built around how Brentwood businesses work.
Brentwood is home to many financial, legal and professional services firms, with fast Elizabeth line links into London from Brentwood and Shenfield. Hybrid working is the norm, so secure remote access and well-managed laptops are central to how these businesses run.
Brentwood is a short drive via the M25 and A12.
Who we support in Brentwood
What's included
- IT helpdesk and on-site visits
- Microsoft 365 managed and backed up
- Endpoint protection and email security
- Cyber Essentials and Cyber Essentials Plus
- Laptops and equipment supplied and set up
- New starters and leavers handled
Our service commitments
What you can count on.
Every managed IT client gets these response targets in writing, as part of their agreement. Support hours are Monday to Friday, 9am to 5:30pm.
| Priority | Example | We respond within |
|---|---|---|
| Critical | Your business, or a key system, can't work | 4 working hours |
| High | One person can't work, or an urgent issue | Next working day |
| Normal | Questions, changes and requests | 2 working days |
| On-site visit | When remote support can't fix it | Within 3 working days |
No call-out charges
On-site visits for managed IT clients across London, Kent and Essex are included.
A monthly IT report
Updates, backups and security status, written in plain English.
Fixed monthly price
Your price is agreed upfront. No surprise invoices for covered work.
One point of contact
You deal with people who know your setup, not a call centre.
IT support in Brentwood: common questions
Not covered here? Book a free review and ask us directly.
Can you support a team that splits time between Brentwood and London?
Yes. We set up secure remote access and manage laptops so your team can work safely anywhere.
Do you help with Cyber Essentials for financial firms?
Yes. We prepare firms for Cyber Essentials and Cyber Essentials Plus, and we hold CE+ ourselves.
How much does managed IT support cost?
We price per user, per month, with security, Microsoft 365 management and backup included. After a free review we give you a fixed quote with no obligation.
Do you provide on-site support?
Yes. Most issues are fixed remotely within minutes, and when a visit is needed we are on-site within 3 working days anywhere in London, Kent and Essex.
Is cyber security included?
Yes. Endpoint protection, email security, multi-factor authentication and backup are part of every managed IT plan.
Can you help us get Cyber Essentials?
Yes. We're Cyber Essentials Plus certified ourselves, and we prepare clients for Cyber Essentials and Cyber Essentials Plus.
Nearby areas in Essex
Book a free IT review in Brentwood.
No obligation. We'll look at your setup and tell you plainly what needs attention.