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Managed IT support · Greenwich · London
IT support Greenwich
We provide managed IT support for businesses across the Royal Borough of Greenwich, including Woolwich, Charlton, Eltham, Blackheath and Greenwich Peninsula.
Support in Greenwich
- Critical issues
- Response within 4 working hours
- On-site visits
- Within 3 working days
- Postcodes
- SE3 · SE7 · SE9 · SE10 · SE18
- Also covering
- Woolwich, Charlton, Eltham, Blackheath and Greenwich Peninsula
IT support in Greenwich
Built around how Greenwich businesses work.
Greenwich mixes creative and digital businesses around the Peninsula and the Royal Arsenal in Woolwich with established professional services and hospitality firms. Many are growing quickly and need IT that keeps up without hiring a full-time IT person.
Greenwich is easy to reach via the A2, with visits by appointment.
Who we support in Greenwich
What's included
- IT helpdesk and on-site visits
- Microsoft 365 managed and backed up
- Endpoint protection and email security
- Cyber Essentials and Cyber Essentials Plus
- Laptops and equipment supplied and set up
- New starters and leavers handled
Our service commitments
What you can count on.
Every managed IT client gets these response targets in writing, as part of their agreement. Support hours are Monday to Friday, 9am to 5:30pm.
| Priority | Example | We respond within |
|---|---|---|
| Critical | Your business, or a key system, can't work | 4 working hours |
| High | One person can't work, or an urgent issue | Next working day |
| Normal | Questions, changes and requests | 2 working days |
| On-site visit | When remote support can't fix it | Within 3 working days |
No call-out charges
On-site visits for managed IT clients across London, Kent and Essex are included.
A monthly IT report
Updates, backups and security status, written in plain English.
Fixed monthly price
Your price is agreed upfront. No surprise invoices for covered work.
One point of contact
You deal with people who know your setup, not a call centre.
IT support in Greenwich: common questions
Not covered here? Book a free review and ask us directly.
Can you support a fast-growing team?
Yes. We handle new starters, devices and accounts, so growing teams can add people without IT getting in the way.
Do you cover Woolwich and Eltham?
Yes, along with Charlton, Blackheath, Greenwich Peninsula and the rest of the borough.
How much does managed IT support cost?
We price per user, per month, with security, Microsoft 365 management and backup included. After a free review we give you a fixed quote with no obligation.
Do you provide on-site support?
Yes. Most issues are fixed remotely within minutes, and when a visit is needed we are on-site within 3 working days anywhere in London, Kent and Essex.
Is cyber security included?
Yes. Endpoint protection, email security, multi-factor authentication and backup are part of every managed IT plan.
Can you help us get Cyber Essentials?
Yes. We're Cyber Essentials Plus certified ourselves, and we prepare clients for Cyber Essentials and Cyber Essentials Plus.
Nearby areas in London
Book a free IT review in Greenwich.
No obligation. We'll look at your setup and tell you plainly what needs attention.