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Managed IT support · Romford · London
IT support Romford
We support businesses across Havering, including Romford, Hornchurch, Upminster and Harold Wood, with managed IT, cyber security and equipment.
Support in Romford
- Critical issues
- Response within 4 working hours
- On-site visits
- Within 3 working days
- Postcodes
- RM1 · RM2 · RM3 · RM7 · RM11 · RM12 · RM14
- Also covering
- Hornchurch, Upminster, Rainham and Harold Wood
IT support in Romford
Built around how Romford businesses work.
Romford is a major east London business and retail centre on the Elizabeth line, with many small businesses that serve customers across London and Essex. We help them run secure, reliable IT without the cost of an in-house team.
Romford is reachable via the A13 and M25, with visits by appointment.
Who we support in Romford
What's included
- IT helpdesk and on-site visits
- Microsoft 365 managed and backed up
- Endpoint protection and email security
- Cyber Essentials and Cyber Essentials Plus
- Laptops and equipment supplied and set up
- New starters and leavers handled
Our service commitments
What you can count on.
Every managed IT client gets these response targets in writing, as part of their agreement. Support hours are Monday to Friday, 9am to 5:30pm.
| Priority | Example | We respond within |
|---|---|---|
| Critical | Your business, or a key system, can't work | 4 working hours |
| High | One person can't work, or an urgent issue | Next working day |
| Normal | Questions, changes and requests | 2 working days |
| On-site visit | When remote support can't fix it | Within 3 working days |
No call-out charges
On-site visits for managed IT clients across London, Kent and Essex are included.
A monthly IT report
Updates, backups and security status, written in plain English.
Fixed monthly price
Your price is agreed upfront. No surprise invoices for covered work.
One point of contact
You deal with people who know your setup, not a call centre.
IT support in Romford: common questions
Not covered here? Book a free review and ask us directly.
Do you support businesses in Hornchurch and Upminster?
Yes, along with Romford, Rainham, Harold Wood and the rest of Havering.
Can you cover our sites in Romford and Essex?
Yes. We cover London, Kent and Essex, so one provider can support every site.
How much does managed IT support cost?
We price per user, per month, with security, Microsoft 365 management and backup included. After a free review we give you a fixed quote with no obligation.
Do you provide on-site support?
Yes. Most issues are fixed remotely within minutes, and when a visit is needed we are on-site within 3 working days anywhere in London, Kent and Essex.
Is cyber security included?
Yes. Endpoint protection, email security, multi-factor authentication and backup are part of every managed IT plan.
Can you help us get Cyber Essentials?
Yes. We're Cyber Essentials Plus certified ourselves, and we prepare clients for Cyber Essentials and Cyber Essentials Plus.
Nearby areas in London
Book a free IT review in Romford.
No obligation. We'll look at your setup and tell you plainly what needs attention.