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Managed IT support · Central London · London
IT support Central London
We provide managed IT support and cyber security for small businesses and teams in central London, delivered mainly by remote support with on-site visits by appointment.
Support in Central London
- Critical issues
- Response within 4 working hours
- On-site visits
- By appointment
- Postcodes
- EC · WC · SE1 · E14
- Also covering
- the City, the West End, Southwark and Canary Wharf
IT support in Central London
Built around how Central London businesses work.
Central London businesses are often small teams in serviced offices or flexible workspace, with staff who work from home part of the week. Most of what they need, from Microsoft 365 to device security, is handled remotely, with on-site visits when hardware or networks need hands on.
Central London is supported remotely day to day, with on-site visits by appointment.
Who we support in Central London
What's included
- IT helpdesk and on-site visits
- Microsoft 365 managed and backed up
- Endpoint protection and email security
- Cyber Essentials and Cyber Essentials Plus
- Laptops and equipment supplied and set up
- New starters and leavers handled
Our service commitments
What you can count on.
Every managed IT client gets these response targets in writing, as part of their agreement. Support hours are Monday to Friday, 9am to 5:30pm.
| Priority | Example | We respond within |
|---|---|---|
| Critical | Your business, or a key system, can't work | 4 working hours |
| High | One person can't work, or an urgent issue | Next working day |
| Normal | Questions, changes and requests | 2 working days |
| On-site visit | When remote support can't fix it | Within 3 working days |
No call-out charges
On-site visits for managed IT clients across London, Kent and Essex are included.
A monthly IT report
Updates, backups and security status, written in plain English.
Fixed monthly price
Your price is agreed upfront. No surprise invoices for covered work.
One point of contact
You deal with people who know your setup, not a call centre.
IT support in Central London: common questions
Not covered here? Book a free review and ask us directly.
We're in a serviced office. Do we still need managed IT?
Yes. The building provides the internet, but your devices, accounts, data and security are still yours to look after. That's what we manage.
Do you visit central London on-site?
Yes, by appointment. Most support is remote, and we come in for set-ups, moves and hardware work.
How much does managed IT support cost?
We price per user, per month, with security, Microsoft 365 management and backup included. After a free review we give you a fixed quote with no obligation.
Do you provide on-site support?
Yes. Most issues are fixed remotely within minutes, and when a visit is needed we are on-site within 3 working days anywhere in London, Kent and Essex.
Is cyber security included?
Yes. Endpoint protection, email security, multi-factor authentication and backup are part of every managed IT plan.
Can you help us get Cyber Essentials?
Yes. We're Cyber Essentials Plus certified ourselves, and we prepare clients for Cyber Essentials and Cyber Essentials Plus.
Nearby areas in London
Book a free IT review in Central London.
No obligation. We'll look at your setup and tell you plainly what needs attention.